Refund Policy

Thank You For Your Business! We hope you love your purchase but we understand sometimes it just doesn't work out!  Here's what you need to know if that's your case. 
  • All eligible returns will be for merchandise exchange only.
  • All in-store returns must be within 14 days of purchase with receipt. All website orders must be within 14 days of delivery accompanied with a receipt.
  • All shoes must be in the original box and in the same shape as you received them. All apparel must be unworn, free of stains, make up, smoke, animal hair, and all tags attached.
  • FINAL SALE: All sales merchandises, jewelry, swimwear, pajamas and seasonal items are non-returnable.
  • All eligible returns will automatically receive a refund in the form of a gift card to the email on file. Your gift card will have a 5-year expiration date.
  • Send your return to Jolie Femme Boutique, 114 Versailles Blvd., Alexandria, LA 71303